About Us

What We Do

Pulse Labs is the world's premier voice assistant user research and testing company. Through our platform and user panel, designers and developers of voice applications can gain access to unprecedented levels of data and actionable insights around how real people interact with voice applications.

Our Mission

Pulse Labs aims to help developers, designers, agencies, and brands create the best voice applications they possibly can. We do this today by providing a platform and panel to deliver real user feedback and insights for voice applications. We're extremely excited about the emerging voice ecosystem, and do everything we can to help create great user experiences within it.

Founding Story

Pulse Labs began with two friends who quickly realized the potential and possibility of the voice ecosystem, and knew they had to be involved in making it as great as it can be. Pulse Labs was one of only nine companies, out of hundreds that applied, chosen for the inaugural Alexa Accelerator, a joint venture between Amazon and Techstars for promoting and supporting startups creating businesses with voice technology. After the accelerator, Pulse Labs received investments from the Alexa Fund, Google Assistant Investments, Techstars Ventures, Bezos Expeditions, and Madrona Ventures.

Pulse Labs now handles all usability testing for Amazon's managed partner program, has tested voice applications for over 120 brands, and has grown to over a dozen employees. While the Pulse Labs team is proud of what they've done so far, they're far more interested and excited about the potential of voice, and how they can help realize that potential.