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Innovative Technology for Human-Centered Insights

Since our inception in 2017, Pulse Labs has been at the forefront of revolutionizing user experience research and analytics. Our proprietary technology is our cornerstone, capturing real-time, context-rich user interactions in a privacy-conscious manner.

Our solutions

Pulse Labs offers research and analytics solutions to inform data-driven product improvements. Our team uses cutting-edge methods to uncover user behaviors and preferences, to help you optimize user experiences and drive success.

FlightRecorder™

Uncover nuanced insights that fuel product excellence and process optimization with cutting-edge UX research methods including moderated and unmoderated usability testing, contextual observations, and diary studies. Our comprehensive suite of tools and services for in-depth user behavior analysis leverages proprietary technology to surface critical insights and analyze real-world interactions across various digital platforms.

FlightRecorder™

Uncover nuanced insights that fuel product excellence and process optimization with cutting-edge research methods including moderated and unmoderated usability testing, contextual observation, and diary studies. Our comprehensive suite of tools and services for in-depth user behavior analysis leverages proprietary technology to surface critical insights and analyze real-world interactions across various digital platforms.

FlightRecorder™

Capture complex user interactions and insights in real time with our proprietary UX tool for collecting customer feedback and suggestions within your app. Embedded with a single line of code into your mobile and web-based applications, FlightRecorder™ collects user-triggered live screen feeds, providing a richer, more detailed, and authentic understanding of your user’s behavior via rich video session replay to guide product development, increasing engagement and improving efficiencies to enhance your customer satisfaction.

FlightRecorder™

Capture complex app user interactions and insights in real-time with our proprietary UX tool to quickly identify issues and collate customer suggestions. Embedded with a single line of code into your mobile and web-based apps, FlightRecorder connects your team to user-triggered rolling screen recordings providing a richer, more detailed, and authentic understanding of your user’s behavior. Together, these inform app development and optimization, increase efficiencies, and enhance app customer satisfaction and engagement.

Dive into Pulse Labs IQ, our in-house research insights publication powered by first-party data. Leverage our specialized product and UX research expertise and access in-situation insights that uncover valuable user experiences. Stay up-to-date on the latest industry trends and gain your professional edge.

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Companies we've worked with

Pulse Labs collaborates with our customers through the full product development lifecycle. We partner with teams in product design, UX, engineering, and customer experience across multiple industries including big tech, retail, manufacturing, supply chain, and automotive.

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